You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. I have tried switching off certain fi. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Just as Virgin offers online protection for its broadband customers, it also enables parents to control what their children can see on TV. These tools can be installed across all devices, including mobile phones, computers and consoles. Reply. These filters will. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Reply. com seem a bit broken - yesterday I had to tackle multiple problems: 1) xbox. what do I need to do to fix. Unleash the power of Community Fibre TV with London’s fastest 100% full fibre broadband provider. I have BT Hub 2 and suddenly My App on iOS17. The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. 95. You should be able to do this with certain 3rd party routers however, but not on the Business. Open a search engine of your choosing. @D1P1 thanks for confirming that, it should work on both browsers and apps. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. Xbox Game Pass Ultimate on us! Buy a Full Fibre 500 or Full Fibre 900 broadband package and get 6 or 12 months’ access to over. We would appreciate it if you could take a couple of. BT Parental Controls help keep your children safe online. Parental controls do not do anything. UW. There are two kinds of PIN for BT TV. It worked for my set up anyway. Surfshark: Best budget VPN for BT. Solved: I can not get my parental controls to work it keeps saying try again in 15 minutes. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. g. 0 Ratings. which gives you full access to the internet, the Moderate setting. 28. Announcements, Guides & Community Updates; The Lounge; BT. Step 2. Re: Parental controls. (is any other router support this feature ? I have a Fibre 250 with BT Halo 3 ) My Issue is : I am unable to set up parental control timing. As a long shot I enabled file sharing via Parental Controls and that fixed it. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. ADSL/Copper broadband; BT Fibre broadband;. There should already be a user account for the owner of the phone and one for a Guest. . We’ll give you a switching date – usually within two weeks, unless you choose a later date. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. 0 Ratings. These filters will. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. Choose Parental Controls from the drop-down menu. It may take up to 10 minutes for filters to be applied to an active browser session. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. For Chrome users, the Google Family Link app makes this easy to do within around 15 minutes set-up time. 5m ethernet cable we’ll send out with your box. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Now we are being offered a new router by BT (presumably the latest. You have had too many unsuccessful attempts to login. There are a range of filters to choose from to block content and usage. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player internet matters. 0 Ratings. Browse . You can find out more here - Turning Off Parent Controls. BT Halo. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Let's get started. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. BT Parental Controls. Broadband parental controls help you protect your children against inappropriate websites. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created. Our Report Abuse online form is also available 24/7 . signing up for another 24 months). I have tried switching off certain fi. Best VPNs for BT Broadband. Can you login to your MyBT account and select the parental controls options and turn them on again. I recommend NordVPN for bypassing parental controls. Parental Controls Not Working. By using Broadband Backup, your BT Mobile parental controls will apply. Re: Whole Home Mini Disc Wifi Extenders and Parental control. Learn how to activate your BT ID, track an order or set up your new BT kit. Use on up to 6 devices. If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. Broadband Extras & Apps from BT / Parental Control; Options. Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). Foster carers and adoptive parents. BT Fibre broadband / Parental controls; Options. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. BT describes the filter as “light. This includes PCs,. 60 a month for new customers when you take a mobile service, which could save you over £100 a year. Optical Network Terminator (ONT) IP Addresses. . Hello, The parental controls for my broadband connection is not blocking anything. Example: Find Your Model Number. Tap Turn on Screen Time, then tap it again. Annual price changes and terms apply. com (and xbox live) were blocked on 'Light' 2) sometimes websites were blocked because of 'homework' even after I had removed all times, reset them, changed them to 2am-3am 3) Twitter was blocke. Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. 168. Hi I've got an annoying problem. 28. Plus, BT customers can enjoy access to five million public Wi-Fi hotspots. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. I've got a problem with BT Parental Controls. Hello, I've tried recently to put my BT Parental Controls on the broadband, but every time I've done it I come back to the home page a few hours later, and it still says "activate". BT Home Hub 4 and. BT NetProtect Plus with fire wall, anti-virus and anti-spyware features, is designed to protect. Parental Controls not working. Hi @Billiebongo, Thank you for posting. If I switch parental controls off, then I cannot access gaming sites or social media pages. Bills &. Can someone give me easy instructions to set up parental controls on my fibre broadband, the help file says log onto my bt and scroll. New. 100,000+ hours on-demand. Home phone including Digital Voice. The PG setting will block all potentially harmful content. 1. KidSafe features filters for various types of content which can be switched on and off, these. Broadband Extras & Apps from BT / Parental Controls Blocking Websites & Unable to Tu. Reply. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. any ideas how to stop this and block access from all devices including mobiles. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Cheers. Choose a topic. Open the Google Play app . BT Broadband . Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Enter your BT hub admin password. They can not be set to work on an individual device basis. Log in to > to set up Parental Controls. Parental Controls not working. How to Find Your Model Number. Selecting your model allows us to tailor our support site for you. Subscribe to this Topic's RSS Feed; Mark Topic as New;Parental Lock. BT parent controls and web protect are enabled. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. We're using Fibre Halo 2. Broadband & mobile networks. Select “ Kill Switch . hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadbandBT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Connect to your BT broadband hub over wi-fi or use the 1. The web Search this site. BT Fibre broadband. 40+ apps. When I turn them off it starts working. Reply. Get Full Fibre and enjoy. I have parental controls turned on for media streaming which I assume is causing the problem. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. BT broadband deals; TalkTalk broadband deals;. It is well worth it. Find ‘Manage your extras’ towards the bottom of the page. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. Watch the video to get quick tips on how to manage parental controls on BT Broadband. If you want to make any changes to the hub settings, you'll need the admin password. Manage all your connected devices with the tap of a button. You may want to keep your Mini Hub plugged in to make. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. BT wifi disc being weird - won't pair. 30?Re: BT Parental Controls Not Working. To turn parental controls off on Android, you need to go to the Play Store. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Broadband Extras & Apps from BT / Parental control is not working; Options. . Mobile internet blocks don’t always offer the same level of control as home broadband and may be either on or off, with no way to customise the. I get the confirmation email and that all is ok on the portal, but I can still search go directly to. Welcome to BT is the essential place for a new customer. Get 3 months free broadband. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. To do this, you need to create a PIN which can then be used to restrict access to certain channels, as well as prevent purchases of films and TV shows. Find out how to fix any problems you might be having with BT Parental Controls. Discounted Broadband. Setup may take up to 2 hours. Teachers and school staff. 168. Completely free to use, features include:Re: Parental controls. 30. Reply. test sites are blocked on PC, but access is allowed via mobile devices. Customise settings. 225+ live channels. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. Log in to My Sky using a computer or the My Sky app. Ideally I'd like to have the controls on and this site still accessible like it was last week. NordVPN: Best VPN for BT users. How to Find Your Model Number. Parental Control. . Broadband A type of internet connection supplied by an internet service provider e. Tried deleting cache and rebooting the router. Home setup, Wi-Fi & network discussions. Restore a saved device configuration. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. Learn more about the ways BT keeps your details secure. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. The Netgear Circle parental controls are a powerful way to manage what your kids do online. The Account Holder needs to set up and maintain this service. Our Parental control software helps keep everybody safe by reducing the risk of connecting to inappropriate websites that might also pose a threat to your security. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Home phone including Digital Voice; BT Mobile; Email. Parental Controls. Re: Parental controls. Press Home, Settings, Parental Controls, you can make certain changes but you can't turn it off completely because it's an Ofcom requirement for control before 9pm. Each bundle includes: Whatever you like to watch, you can get any combination of Freeview TV, BT Sport and premium entertainment channels like AMC, National Geographic and E! Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). Sky Broadband Shield. Only BT Complete Wi-Fi gives you reliable wi-fi in every room or £100 money-back guarantee. @JohnC2 wrote: Hi @Valleycott the Parental Controls team found a mismatch in a background system which they have now corrected. . BT Parental Controls is free to BT Broadband customers. 3. YouView from BT;. BT Web Protect is free to all BT Broadband customers. Thanks for posting about parental controls blocking instagram. Please try after 15 minutes. 30 games. Choose your child’s device below to find step-by-step instructions on setting up parental controls. Try My BTKeep your family safe online with BT Parental Controls. Payment PIN help. Log in to hotspots using your BT ID. It’s like the controls setting is off, but the controls are still active. Type 192. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. I just get the same message saying I need to activate parental control. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. . Agreed that if they were using BTWifi while at home the parental controls would be superfluous but they would have the account holder's log on details so that when they were at home they could access. However, it seems that is also blocking access to media like Netflix on my PlayStation. I'll send you a private message so you can send over your details to the moderation team. They worked fine until we moved house and were provided with a new hub. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. I have used the parental controls before and had them working on a previous. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having managing your Parental Controls. BT does not recommend deleting the BT Parental Controls permanently. Step 34: Write: "net localgroup administrators [username] /add" Remember to put your actual username instead of just [username] Step 35: Press the Enter key on your keyboard. BT Help is the place to come for support with all your BT products and services. It takes into account the first part of the site address, such as; "and not the information after this. Log in to hotspots using your BT ID. How to open the Hub Manager. You can contact the NSPCC Helpline by calling 0808 800 5000 [email protected]. Plus, we won’t put up your prices mid-contract like other major providers. For a bit more security, you can add the SuperSafe Boost for £2 a month to put it on up to eight devices (including smartphones. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. Re: Parental controls. Worth £130, it's free to all customers taking a 12 month+ contract and comes with a lifetime guarantee. Protects all devices (computers, laptops, tablets, iPads, mobile devices. BT’s parental controls offer tight restrictions on what your child can see online. 65% of young people aged 11-16 are in favour of the. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;. Trend Micro includes malware protection, a password manager, a VPN, a secure browser, dark web monitoring and parental controls. Fair enough except that it never does!With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. . Once you install the Circle App on each mobile device. 254Posted by a Superuser, not a Sky employee. Select Switch on then click ChangeBT Broadband and BT Wi-fi use BT Parental controls. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself. Solved: Urgent please Help - How to set up parental contro. My parental controls aren't working. Performing a Factory Reset. All forum topics. There are two kinds of PIN for BT TV. It’s easy to manage your account online with My BT. Up until last week I was getting the speeds I pay for and bt can see this on there side. You need a VDSL modem/router combination, or a separate VDSL modem. When you're setting up the Parental Controls you can customise them to block certain categories. Thanks. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. To protect parental controls, create a PIN that your child doesn't know. When you're setting up the Parental Controls you can customise them to block certain categories. 1. 125+ HD channels (on top of Freeview) Unlimited tablet and mobile TV. The Lounge; BT. Our app team is very keen to better understand this issue so we. Security. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. Home phone including Digital Voice; BT Mobile; Email. Why am I receiving letters about BT Parently Controls? BT broadband security. To activate on the 'Light' filter,. Key moments. Parental controls are a set of tools designed to protect and keep children safe online. 0:37. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. Parental Controls and select the setting to “off” to disable parental controls. Here’s how to activate parental control settings using the UK’s largest ISP, BT – assuming you’re not using recently installed technology whose parental controls are already turned on: Log onto your MyBT account. Hello My parental controls do not work. YouView from BT; BT Sport on TV, Online player or App;. I spent 3 hours with a BT advisor trying different solutions 5 days ago. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. It’s free to BT Broadband customers and with no software to download, it's quick and easy to set up. . Our Ultra package is just £21. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;Hi All, It seems we are having issues with regards to bt parental controls and youtube access and we are not the only one, severla forums online are stating the same. 1. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. currently only way of fixing it seems to be disable parental controls, or change the dns servers to bypass the parental controls. Screen Time offers a wider set of controls, of which Content Restrictions is just one. BT 4G Home Hub settings and updates. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. . ”. By phone: call 1818 from the EE device you want to remove or apply parental controls to. Remember that parental control settings are only one part of online safety. I have activated the option but its not blocking anything. Step 1. I am new to BT please be gentle lol. You can completely. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Fibre to the Premises (FTTP) BT Wi-Fi and Guest Wi-Fi. It's free for all BT Broadband customers. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Can anyone help to. The KidSafe setting applies to all devices in the house, so you may want to switch them off when the kids have gone to bed. The video guides are available on UKSIC’s site here. @techydoodle . To be able to set up Parental Controls you need to make sure your My BT is set up with account holder status. However, if you prefer a permanent removal of the filters, follow the steps below. Toggle “ Internet Kill Switch ” on. BT Online Security Features BT Virus Protect Key points. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. Go back to: Broadband help. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Select “Family Management. If you are already on BT and the VPN is working, then just enabling the parental controls will not change your DNS, it will simply change which sites are available via the existing DNS servers that you are using. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Learn how to activate your BT ID, track an order or set up your new BT kit. Proxy sites divert traffic via an innocent address, unobstructed by any filters. Use your parental control PIN to control access to programmes with an age rating. 168. 2. 22. Moving to Digital Voice. Select Control wi-fi access for your devices to manage your screen time online . BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. Can you please help with blocking objectionable sites through parental control. The best wireless router for most people: Asus RT-AX82U. YouView from BT; BT Sport on TV, Online player or App;. The user’s current restriction level is shown at the top of the Parental Controls screen. Find the Discord site and. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. BT Smart hub 2 parental controls. At the top right, tap the profile icon. Select the type of content that you want to filter. BT Parental Controls. When you're setting up the Parental Controls you can customise them to block certain categories. Add an eligible SIM to get 30% discount or 10% on a phone or tablet. 10-02-2023 21:23 - edited 10-02-2023 21:24. Go to the URL of a proxy site. I believe it is blocking, but how do I know? Many thanks. I have been having this problem activating parental control on BT for a while. Your PIN also lets you buy and rent shows, movies, and PPV events – so always. Type. Hi, I'm unable to get these to work on my account. There is also an old account but this is for my new account. New. The parental controls set for your Broadband Backup may be different to those on your normal hub. Pay nothing until Spring 2024. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile.